Based on the established principle of “Plan, Do, Check, Act” ISO 9000 focuses on the commitment of top level management to build motivation in order to meet business objectives. Under the new standard, it is recognized that business excellence cannot be delegated and the most effective way of ensuring ongoing success is through synergy at people and processes Quality Management requires top management commitment.

As with all the ISO’s this requires on going audits both internally and externally throughout the year.